The Insight Programme is an innovative Virtual Reality training initiative for healthcare professionals, developed by Revolve Labs in partnership with the Suffolk & North East Essex Training Hub.
Designed to improve patient outcomes, this specialist training supports all staff across primary care to manage clinical (chronic pain and dementia currently available) and non-clinical scenarios (conflict resolution currently available).
Each module follows a realistic patient journey, from initial presentation to treatment, addressing key healthcare priorities.
3 Current Modules are:
- Chronic Pain – This module takes healthcare professionals on an integrated journey following a patient with chronic pain, from initial presentation to diagnosis, treatment, and follow-up care. Participants will explore how to assess chronic pain effectively, distinguish between different pain types, and develop tailored treatment plans that balance pharmacological and non-pharmacological approaches. Stop & Think moments throughout the module challenge learners to reflect on key learning points, such as the complexities of pain management and the psychosocial aspects of chronic conditions. Embedded video content from leading pain management specialists provides expert commentary on identifying pain drivers, improving patient communication, and fostering long-term strategies to enhance quality of life.
- Dementia – This module guides learners through the clinical journey of a a person with early dementia, from recognising early symptoms to diagnosis, treatment planning, and ongoing care. It highlights the importance of early intervention and provides practical tools for engaging with patients and families during challenging moments. Stop & Think moments encourage users to pause and consider best practices for delivering person-centred care and managing cognitive and behavioural symptoms. Embedded video content from dementia experts offers in-depth insights on topics including the formal dementia assessment and driving in dementia.
- Conflict Resolution – With 75% of GP practice staff experiencing daily abuse and 83% of practices having had to remove patients due to repeated incidents, this training focuses on realistic, high-pressure scenarios encountered in primary care settings. Learners face three interactive role-play scenarios designed to provide healthcare professionals with the skills and confidence needed to de-escalate conflict effectively. Each scenario includes Decision Points, where learners must choose the best response from three possible options. Selecting the best practice response moves the narrative forward, while choosing one of the other two responses leads to a more negative outcome. Expert feedback is provided explaining why the response was less effective. Embedded video content from conflict resolution and communication experts provides detailed guidance on de-escalation strategies, emphasising active listening, maintaining professionalism and addressing the underlying causes of conflict. This module ensures staff are prepared to handle challenging situations confidently and foster a safer environment.
In Production are:
- Suicide Prevention (Rural focus – agricultural workers)
- Advanced Dementia (Diadem/advanced pathways)
- Home Visit Training
- Women’s Health – Menopause Focus
- RESPECT and Advanced Care Planning
Health Inequalities – healthcare in the community
We have x5 virtual reality (VR) headsets that can be borrowed for use in your practice or the training is available as an online resource, accessible directly from your browser.
To book the VR headsets for use at your practice or request the password for online access, click here. A team member will follow up to confirm your booking.
View our promotional video now:
Reading Time
3 mins
